My last experience after going to this location for 10 years was my last. First the service was atrocious. Then my meal ( a waffle) came to the table 20 minutes late and only after I pointed it out to the server. The rest of my party was finished with their meal by the time I got my waffle.
I would have liked to eat with my party, especially since they were guests from out of town. I informed the staff and the manager came to make it worse. She offered the excuse that the kitchen was busy, and I offered her that making waffles does not take extra time and that this is a cafe and their job is to get orders out correctly and with the rest of the meal. She offered me 10% off the waffle which was an insult.
She was rude and obviously has no idea how to handle running a cafe or dealing with people.
I WILL NEVER GO BACK TO THAT LOCATION AND LIKLEY WON'T RETURN TO THE DOWNTOWN LOCATION EITHER SINCE THEY CONTINUE TO IGNORE REPEATED COMPLAINTS ABOUT THE MANAGER ON BOSQUE.
Somebody please open a good breakfast spot in Waco.
