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Reviews (8)
Dwall630by

Would rather starve than go here again!
This review is in reference to the Richland Dr location. Price gouging management!!! I placed my order for an omelet and substituted two items. The manager of the Richland location had my waitress change how the order was rung up so that it was $5 more than the omelet I ordered. Plus the omelet came out wrong and was not fixed. I left the omelet on the plate and was still charged for the wrong order that I did not eat!!! I would starve to death before I ever go back to this location of Cafe Cappuccino on Richland Dr again!
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revjangleby

★
Change managers or close it
My last experience after going to this location for 10 years was my last. First the service was atrocious. Then my meal ( a waffle) came to the table 20 minutes late and only after I pointed it out to the server. The rest of my party was finished with their meal by the time I got my waffle.

I would have liked to eat with my party, especially since they were guests from out of town. I informed the staff and the manager came to make it worse. She offered the excuse that the kitchen was busy, and I offered her that making waffles does not take extra time and that this is a cafe and their job is to get orders out correctly and with the rest of the meal. She offered me 10% off the waffle which was an insult.

She was rude and obviously has no idea how to handle running a cafe or dealing with people.

I WILL NEVER GO BACK TO THAT LOCATION AND LIKLEY WON'T RETURN TO THE DOWNTOWN LOCATION EITHER SINCE THEY CONTINUE TO IGNORE REPEATED COMPLAINTS ABOUT THE MANAGER ON BOSQUE.

Somebody please open a good breakfast spot in Waco.
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bureaukatby

2 of 2 people found this review helpful
★★★
Great Pancakes, Lousy Service
Cafe Cappuccino serves one of my favorite breakfasts in town. They're pecan pancakes are huge, cheap, and delicious. They also have good waffles, migas, and a couple of pretty good omelets. I usually compliment the pancakes or waffles with a side of home fries to balance.

However, the service is terrible. You're almost guaranteed a wait for a table if you go for breakfast, and you're lucky to see your waitress 3 times over the course of the meal. Your waitress is never the one who brings the food, so if you need anything (salsa or ketchup for instance) you won't get it for another 15-20 minutes. It really is a bummer, because I do enjoy their food.
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lilypad1213by

1 of 1 people found this review helpful
★
Cafe Cappucino
Service is always bad. Will not go back. How they stay in business is beyond me.
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jjby

1 of 1 people found this review helpful
★
no better
This was my first experience with Cafe Capp. Service was VERY VERY slow and not very friendly. Only went here once, I was hoping for a more positive outcome at the downtown location, but it was actually worse.
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