We have been to many BW3's in many different cities and really like it as a chain. But the Waco location is terrible and extremely inconsistent with the corporate brand. We have been here 5 times, trying to give it more chances to impress. But every time the service is extremely slow (45+ minutes for simple orders). The servers never really seem to know what they are doing and have never apologized for the delays we have experienced every time. This is our last visit!