I've only been to the downtown location once, but it was crowded. The food tastes the same as the other location, but it was extremely hard to find a table. Since there were seven of us in my group, we stood around staing at people waiting to pounce on the first person to leave. We finally squeezed around table near the corner. So, you better get there early before the lunch rush. Calling ahead is always a good option! Or better yet, make the 5-10min drive to the Valley Mills location. They're even open later.