Great Food, Horrible Service
The only thing that keeps me and my wife going back for more is the food. Our favorite dishes are the Pig Rock and the Beef Fajita Nachos. Aside from that, the service there is terrible. As an example, we dined there for a late lunch today, 12/10/2011, and order our drinks and an appetizer at the same time. As the only guests there, we waited a while before ordering a meal to split and literally our appetizer was immediately followed by our entree. Our table is now overcrowded with chips and salsa, drinks, the appetizer, the meal and the extra plates we requested. To top it off, the chips for our nachos were soggy and, from my experience in the restaurant business, that means they probably sat in the back and waited for the Pig Rock to be ready in oder to bring them out together. They charge for additional tortillas which could probably be overlooked if it didn't take 15 minutes or more to get the additional tortillas. It seems to take forever when you need something from a server and the servers are often sitting together in a corner booth and after something has been requested and makes you feel more undervalued as a customer. I hear that they are opening a second location downtown. I can only hope that the great food will follow and the horrible service will get lost along the way.