I need to write something, following up on my "9 things that bug me at fast food joints," in order to be fair.
I went to the mall Chick-Fil-A sometime after writing that piece and discovered that they have ropes delineating the line so that the problem of oblivious patrons unwittingly cutting in line is eliminated. This discovery was a byproduct of stopping by the mall Chick-Fil-A to see how the temporary closure of the Franklin Avenue store was affecting them.
It's busy over there. I asked the server if they had been slammed since becoming Waco's go-to Chick-Fil-A option and I received a cheerful-but-exasperated "Yeah!" I reckon the servers are being asked that question somewhere in the neighborhood of 752 times per hour.
They're handling it well, though. I didn't have to wait in line very long and there was even less delay in receiving my order. I would estimate its faster to grab a combo to-go in there faster than it would have been inside the Franklin location. I don't have empirical data here, just anecdotal evidence from my own experiences (though, as stated in the previous blog, that's pretty extensive).
To be honest, Franklin or no Franklin Chick-Fil-A, the mall location has been my place for lunchtime chicken sandwich cravings for a while. It's just easier to get in and out of the mall than it seems like it would be to get out of the small parking lot at the Franklin store.
On that point, though, I hear the reason for the temporary closure of the Franklin Chick-Fil-A is to add a second drive through lane, which should make that location more appealing at all hours.
There's much more Chick-Fial-A news to come as the Franklin store reopens shortly and the new I-35 store is on its way. Stay tuned.
